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About CertifiedProfile
  • CertifiedProfile is an online service that enables you to seamlessly manage your personal and professional information within a highly secure website.

    Since 1997, the CertifiedProfile team has provided organizations with screening solutions for employees, volunteers and students. With a focus on colleges and universities, CertifiedProfile offers unique solutions for faculty, staff and student background screening as well as solutions for managing student document and immunization records needed for admissions, clinical credentialing or graduation. CertifiedProfile is the leader in the industry and works with 1 in 3 schools nationwide.

    CertifiedProfile works with the American Association of Colleges of Nursing (AACN), the National Coalition of Hospital Associated Schools and Colleges of Nursing (NCHASCN), the Association of Schools of Allied Health Professionals (ASAHP) and the National Organization for Associate Degree Nursing (N-OADN) on both exclusive and preferred partnership levels.

  • CertifiedProfile was created by Castle Branch in response to the overwhelming requests from students, businesses and organizations for help in obtaining, managing, and sharing professional and personal information within a highly secure web interface.

  • CertifiedProfile is a sister site to is a leading provider of secured online background screening services to the Educational and Business communities. For over a decade, has successfully completed millions of searches for schools and organizations nationwide including (educational) institutions such as: the University of North Carolina system, California State University Los Angeles, and the University of Illinois Chicago. is also the leading provider of background checks to the American Association of Colleges of Nursing (AACN) and a member of the National Association of Professional Background Screeners (NAPBS).
  • CertifiedProfile Service Desk
    Are you a CertifiedProfile user with questions about your order or need assistance to place your order?

    Service Desk at (888) 914-7279


    Hours of Operation
    Monday–Friday: 8am–8pm EDT
    Sunday: 10am–6:30pm EDT
    Client Services
    Clients and School Administrators, please contact your client services team for personal assistance with your account.

    (888) 777-4406


    Hours of Operation
    Monday–Friday: 8am–8pm EDT
    Sales & General Information
    Interested in becoming a client or learning more about our products and services?

    (888) 777-4406



    Hours of Operation
    Monday–Thursday: 8am–7pm EDT
    Friday: 8am–6pm EDT

    Or you can fill out this email form below, a representative will be in contact as soon as possible.

In observance of the Easter holiday, our offices will will be closed on Friday, April 18, 2014. We will resume our normal business hours on Monday, April 21, 2014. Please contact should you have any questions.
For your convenience, CertifiedProfile is available as a mobile application and web-based hub.